Administrative Specialist 

Number of Positions : One (1)

Location : Washington, D.C.

Clearance : Public Trust with Moderate Risk Background Investigation (MBI)

Job Overview

The Administrative Specialist serves as an employee of Concord Crossroads, LLC for an existing Contract position in support of the Department of Commerce, Office of Security. The Objective is to maintain a secure environment in which citizens and government employees can conduct business with confidence. The department uses a comprehensive, integrate security management system for access control; badge production; fingerprinting; key issuance and accountability; passport/visa photo production and issuance ; visit request processing; and management of security records 

Job Requirements 

Eligible candidates must be able to substantiate training and qualifications upon request.

  • Must possess a High School Diploma or General Equivalency Diploma

  • Must Be a U.S. Citizen

  • Possess excellent reading, writing, and communicating skills 

  • Communicate and understand verbal and written English

  • Must speak the English language fluently, clearly and effectively when dealing with government employees, contractors and associates, visitors and the public

  • Computer literate and able to operate a standard computer workstation in a Microsoft Windows environment 

  • Experience working with Microsoft Powerpoint, Outlook, Excel and Internet Explorer

  • Must be in good overall physical condition

  • Be able to lift 40 pounds from the ground to waist level

  • Be able to withstand prolonged periods of standing, stopping, walking and reaching

  • Work performance may require employee to be exposed to adverse weather and uncomfortable environments 

  • Must maintain a neat and professional appearance 


Specific duties will include, but will not be limited to the following:

  • Articulate the Office Security mission to customers and associates at service counters; greet senior executive staff; receive visitors; and provide timely and accurate information to these customers and staff

  • Manage a multi-line telephone system including answering incoming calls; taking necessary actions such as transferring calls to appropriate personnel; and recording clear and concise messages numbering up to 100 per day

  • Perform duties such as taking photographs for visa and passport and  government issued badges; access card programming and producing finished badges; and process fingerprint requests for Customer Service Center customers numbering up to 100 per day

  • Provide entries into existing computer databases for building access and information; verification of biographical and security data; processing visits requests; and tracking physical property assets for accountability (e.g., badges, keys, etc)

  • Provide general administrative office support such as :

    • Maintain calendar for Office Manager, schedule meetings and attend senior level meetings for the purpose of taking notes and transcribing them into accurate meeting minutes ​

    • Proofread, copy, package and complete memorandums, correspondence and information; organize and distribute documents, as instructed 

    • Run and review routine reports, as instructed

    • Develop and maintain a filing system, including entry of computerized records into databases using Microsoft based computer software programs for processing invoices and other record keeping

    • Utilize office machinery to prepare , compile and distribute information to and for breau staff and customers

    • Assist with supervised property inventories of immediate office equipment by helping to identify and record presence of physical property assets 

    • Act as timekeeper for office staff

    • Prepare and submit travel documents for staff

    • Other general office duties, as assigned 


  • Three (3) consecutive years of professional administrative support experience dealing with senior level government officials or executive level staff

  • Experience viewing images and working with graphics is desired