Operational Support Management and Program Analyst 

Number of Positions: One (1)

Location : Washington, D.C. 

Clearance: Top Secret 

Salary: Commensurate with Education and Experience 

THIS POSITION IS CONTINGENT UPON CONTRACT AWARD

job overview

Operational Support Managment and Program Analyst will work closely with the Information Technology Program Manager and will provide a detailed synopsis of analysis and research to assist in the Program Manager in furthering the mission as it relates to overall technological issues. 

Job responsibilities 

  • Provide Management Analysis and Information Technology support to the Unit and other overseas personnel as needed relative to the operation and maintenance of mobile devices on behalf of the Department 

  • Manage and manipulate data in a variety of automated databases as it relates to compliance and accountability, and the Government investigative priorities 

  • Research and analyze existing policies, reports, files, guidelines, directives, laws, statues, objectives, operations, and available resources

  • Transfer user accounts in response to System Access Requests (SARs)

  • Provide Limited Registration Authority (LRA) services to permanently assign overseas personnel as well as TDY personnel

  • Train new Trusted Agent (TA) personnel to the NSS-PKI objective

  • Interpret, clarify, coordinate, implement, and recommend policies, procedures, instructions, and requirements for the organization and program

  • Prepare and deliver briefings and presentations to management officials 

  • Compase memoranda, executive summaries, analytical narratives, detailed statistical, and descriptive reports, and concise graphs and charts in order to present sound recommendations 

  • Prepare reports that present findings, cite applicable policies, identify causative situations, and recommend corrective actions

  • Evaluate, research, and prepare complete and concise responses to in-depth inquiries, reports, and other matters

  • Assist in the development of manuals, guides, and information packages

  • Compile and analyze disparate data for reporting and making recommendations to management on discrepancies

  • Analyze policies and procedures to determine the impact on and effect of such regulations on current and future operations

  • Maintain property records including but not limited to the Asset Management System (AMS)

  • Revise methods for collecting data; develop and adopt new productivity measures

  • Arrange and conduct meetings with external representatives to review their respective organization's programs, functions, operational practices, organizational plans, policies, procedures, and prior evaluations 

job requirements 

  • Must possess a Bachelor's degree from an accredited university

  • Must possess a minimum of five (5) years of work experience in the related field

  • Must possess strong interpersonal and liaison skills and be proficient in Information Technology terminology 

  • Must work well in a high-stress environment

  • Must have working knowledge of IT and computers, computer applications and mobile devices

  • Must have the ability to communicate clearly and effectively, both orally and in writing, in order to tactfully and persuasively advise and guide executive management relative to a variety of issues, which can be delicate in nature; make presentations; and prepare complete, clear, and concise formal and information reports, correspondence, briefings, charts, tables, and graphs that are distributed throughout the Department 

© 2014 Concord Crossroads, LLC

CONTACT US:

2525 Pointe Center Court

Ste 350

Dumfries, VA 22026, USA

T: 703-670-8770

F: 703-634-2337

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