Security Assistant 

Number Of Positions : One (1)

Location : Washington, D.C. and Silver Spring, Maryland 

Clearance: Moderate Risk with no National Security Sensitivity ( MBI )


The Security Assistant serves as an employee of Concord Crossroads, LLC for an existing Contract position in support of the Department of Commerce, Office of Security. The objective is to maintain a secure environment in which citizens and government employees cna conduct business with confidence. The department uses a comprehensive, integrated security management system for access control, badge production; fingerprinting; key issuance and accountability; passport/visa photo production and issuance; visit request processing; and management of security records. Concord Crossroads, LLC is seeking a Security Assistant who posses both proficient personnel security experience and a strong human resources background. The successful candidate must have excellent organizational, communication, and computer skills with the ability to multi-task while balancing a variety of duties. 

Job Responsibilities 

Provide Personnel Security Support :

  • Articulate the Office Security mission to customers and associates at service counters 

  • Greet senior executive staff; receive visitors; and provide timely and accurate information to customers and staff

  • Manage a multi-line telephone system including answering incoming calls; taking necessary actions such as transferring calls to appropriate personnel; and recording clear and concise messages numbering up to 100 per day

  • Process Personnel Identity Verification (PIV)/ Common Access Cards (CAC) for federal employees, contractors, volunteers, and interns

  • Process and mail all Security Clearance documents as requested 

  • Perform duties such as taking fingerprints; programming access cards and producing finished badges; and processing fingerprint request for Customer Service Center customer

  • Process requested credentials and enter requests into Credential System

  • Provide entries into existing computer databases for building access and information; provide entries into existing computer databases for building access and information; provide verification of biographical and security data; process visit requests; and  track physical property assets for accountability (e.g.badges, keys, etc)

  • Enter data in the Office of Personnel Management (OPM) system

  • Ensure proper review of (OPM) Personnel Investigations Processing System (PIPS)/Central Verification System (CVS) to validate the need for personnel security investigations

  • Process within the OPM Electronic Questionnaire for Investigations Processing (e-QIP) to submit investigations/ reinvestigations to OPM as prescribed by 5 CFR 731 and 5 CFR 1400

  • Input adjudicative decisions into OPM PIPS/CVS

  • Ensure DOC data is properly entered in the OSY Security Manager Database System to include maintaining contractor separations of duty, clean up and correction of personnel security records, and pre-appointment and adjudication actions 

  • Serve as a liaison to bureau representative concerning record discrepancies 

  • Plan, organize, and prioritize work in a high-volume, fast-paced security environment, including the ability to maintain poise, tact and self-control while under pressure, and the ability to follow through on tasks

  • Demonstrate strong customer service skills both in person and by telephone, and work effectively as a team member, and balance the interests of a variety of clients

  • Protect privacy and ensure policy and procedure compliance

  • Develop, provide, and transmit effective communications, both oral and in writing 

  • Execute word processing and data entry

Provide general Administrative Office Support :

  • Maintain calendar for Office Manager, schedule meetings and attend senior level meetings for the purpose of taking notes and transcribing them into accurate meeting minutes 

  • Proofread, copy, package and complete memorandums, correspondence and information; organize and distribute documents, as instructed 

  • Develop and maintain a filing system, including entry of computerized records into databases using Microsoft based computer software programs for processing invoices and other record keeping

  • Utilize office machinery to prepare, compile and distribute information to and for bureau staff and customers 

Provide Human Resources Assistant Support :

  • Assist with supervised property inventories of immediate office equipment by helping to identify and record presence of physical property assets

  • Act as timekeeper for office staff

  • Obtain and maintain Fleet log

  • Prepare and submit travel documents for staff

  • Manage the leave system for office staff and maintain reports

  • Assist employees with requests for benefits

  • Other general office duties, as assigned 

Job Requirements

  • Must have an Associates Degree in Business or related field 

  • Three (3) consecutive years of professional administrative support experience dealing with senior level government officials or executive level staff 

  • Experience viewing images and working with graphics is desired

  • Experience taking photographs for passports and badges 

  • Must possess a High School Diploma

  • Must be a U.S. Citizen

  • Must possess a minimum of two years of experience processing adjudicative decisions and proper review of OPM PIPS/CVS

  • Must possess a minimum of two years of experience processing investigations/ reinvestigations into OPM E-Quip

  • Must have 6 months of experience administrating Live Scan and paper fingerprints

  • Must possess a minimum of 6 months of experience timekeeping and leave systems, travel processes, and Fleet logs

  • Must possess excellent reading, writing, and communicating skills  

  • Must be able to communicate and understand verbal and written English with the ability to speak the English language fluently, clearly  and effectively when addressing with government employees, contractors and associates, visitors and the public

  • Must be computer literate and able to operate a standard computer workstation in a Microsoft Windows environment 

  • Must possess experience working with Microsoft PowerPoint, Outlook, Excel, and Internet Explorer 

  • Must be able to lift 40 pounds from the ground to waist level

  • Must be able to withstand prolonged periods of standing, stooping, walking , and reaching

  • Work performance may require employee to be exposed to adverse weather and uncomfortable environments

  • Must maintain a neat and professional appearance

© 2014 Concord Crossroads, LLC


2525 Pointe Center Court

Ste 350

Dumfries, VA 22026, USA

T: 703-670-8770

F: 703-634-2337


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