Staffing and Administrative Management and Program Analyst 

Number of Positions : Two (2)

Clearance: Top Secret with SCI

Location : Washington, D.C.

Salary : Commensurate with Education and Experience 


job overview 

The mission of the International Operations Staffing and Administrative Unit (SAU) is to plan, coordinate, oversee, manage, and direct all personnel resources and general administrative matters for the International Operations Division and the Legal Program. SAU is also responsible for daily management of an enterprise-wide tool housed in the Metastorm BPM environment which automates a list of pre-deployment requirements for international travel and tracks individual compliance.

job responsibilities

  • Operate a help desk for the enterprise-wide tool, explain pre-deployment requirements to individual travelers, de-conflict errors in individual records, and answer travel policy questions of a routine to complex nature

  • Identify and track required system enhancements for the enterprise-wide tool and present findings to Government management and Metastorm BPM programming staff

  • Conduct training on the use of the enterprise-wide tool with a wide variety of Government personnel on a regular basis 

  • Manage and manipulate data in a variety of automated databases as it relates to compliance and accountability, and the Government's investigative priorities

  • Research and analyze existing policies, reports, files, guidelines, directives, laws, statutes, objectives, operations, and available resources 

  • Interpret, clarify, coordinate, implement , and recommend policies, procedures, instructions, and requirements for the organization and program

  • Prepare and deliver briefings and presentations to management officials

  • Compose memoranda, executive summaries, analytical narratives, detailed statistical, and descriptive reports, and concise graphs and charts in order to present sound recommendations 

  • Prepare reports that present findings, cite applicable policies, identify causative situations, and recommend corrective actions 

  • Evaluate, research, and prepare complete and concise responses to in-depth inquires, reports, and other matters

  • Assist in the development of manuals, guides, and information packages 

  • Compile and analyze disparate data for reporting and make recommendations to management on discrepancies

  • Analyze policies and procedures to determine the impact on and effect of ushc regulations on current and future operations 

  • Revise methods for collecting data; and develop and adopt new productivity measures 

  • Arrange and conduct meetings with external representatives to review their respective organization's programs, functions, operational practices, organizational plans, policies, procedures, and prior evaluations

  • Make presentations and prepare complete, clear, and concise formal and informal reports, correspondence, briefings, charts, tables, and graphs that are distributed throughout the Department 

job requirements 

  • Must possess a Bachelor's degree from an accredited university

  • Must possess a minimum of five (5) years of work experience in a related field

  • Must have an ability to analyze complex issues and propose appropriate course of action

  • Must have strong interpersonal and liaison skills

  • Must work well in a high-stere environment 

  • Must have working knowledge of IT and computers

  • Must have the ability to communicate clearly and effectively, both orally and in writing, in order to tactfully and persuasively advise and guide executive management relative to a variety of issues, which can be delicate in nature

Desired qualifications 

  • Help desk ( or similar ) experience is preferred