Responsible for providing general direction to direct reports, ensure conformance of policies and procedures, and ensure the work product meets or exceeds the terms of the contract and Performance Work Statement in order to maintain the highest level of customer satisfaction for the team.

Plan work to be accomplished by Personnel Security Specialists, set, and adjust short-term priorities, and prepare schedules for completion of work.

Develop and edit standard operating procedures.

Work with the Onsite Program Management Team to monitor standards of performance, implement quality control measures, and capture knowledge through ongoing process evaluation.

Provide training for new employees and track employees' progress of training plan.

Conduct Quality Control Checks monthly to ensure contract compliance.

Ensure the quality and timeliness of deliverables and assigned work.

Coordinate vacation/leave requests with Onsite Program Management.

Conduct performance reviews for their direct reports.

Give advice, counsel, and instruction to employees on both work and administrative matters.

Assist the Corporate Recruitment Team, Onsite Program Management, and Human Resources in the recruitment and hiring process including conducting interviews for openings within their department.

Identify developmental and training needs of employees.  Provides and documents informal coaching of employees.

Assist Management and Human Resources with addressing complaints and resolving issues within their department as needed.

Professionally represent the organization to internal and external customers.

Prepare, maintain, and disseminate JTF GTMO Personnel Security Policy.

Prepare and submit a JTF GTMO Personnel Security SOP.

Maintain a current Master Personnel and Security Clearance Roster.

Coordinate with representatives to ensure Security Clearance Requirements Management.

Coordinate with representatives to provide Security Clearance Requirements for Computer Access.

Establish and maintain current Individual Personnel Security Files.

Update Defense Information for Security (DISS) Security Clearance Databases.

Submit requests for Background Investigations by the Command Security Manager.

Maintain schedule for SCI briefings.

Provide SCI briefings, badging, and debriefings.

Perform actions in ACCS related to contractor SCI.

Validate clearance information for System Authorization Access Requests (SAARs).

Perform JPAS actions such as in and out processing, indoctrinations, debriefings, RRUs, incident and adverse action reports, and suspension of access.

Assist with Transfer in Status (TIS) requests.

Process Central Adjudication Facility (CAF) information requests.

Process adjudication actions such as Statement of Reasons (SOR).

Submit reports to respective CAF using DISS.

Update the Master Security Clearance Roster.

Process incoming and outgoing visit certifications.

Maintain hard-copy and electronic personnel files.

Assist in resolving security clearance issues in JPAS.

Maintain the Master Classified Contracts List and contract files.